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Marketing

Five W's and How

Who, what, where, when, why, and how

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Value Proposition Template

For - target, customer

Who -  statement of need, opportunity, state of mind

Our - product, service, category

That - problem and we are the solution

Unlike - closest competitor, must be a legitimate consideration

Our Offer - primary differentiator, "they are good at this and we are good at this"

Get to know your customers

Interviews

Visit customers in their environment

List words and websites they use

Target Persona

Fictional person

Background and demographics

Hobbies

Goals

Needs

Barriers

Give the person a name

Use a picture of what they might look like

Female Model

Example Target Persona for a bridal boutique.

Female 18 to 34 years old 

Lives downtown in the city with fiance

Hobbies: watching movies and TV, taking  care of their dog, social media, baking, and yoga

Goals: Get married to my fiance

Needs: I need a wedding dress 

Barriers: I have never shopped for wedding gowns before

Name: Eva

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